New Model of Field Service

The Cradle of Liberty Council field staff will transition to a new model of service beginning in January 2021. The new model converts the role of our current district executives from generalists to specialists. Instead of one district executive assigned to each district, a service team of at least three professionals will be assigned to each district. Each service team will have a staff member focused on service and program, membership, and fundraising, respectively. This model will allow for our professionals to focus on their strengths and organizational priorities and provide better service to our partners and volunteers in order to provide quality programs.

Presentation Slidedeck
Background & FAQs
Field Service Team Listing
All Staff Directory
Frequently Asked Questions (FAQs)

What do you mean by “field service?”

Field service refers to the staff members employed by the council and the work that they do in conjunction with council and district volunteers to support successful unit operations.


What is a district?

A Scouting district is a geographical area of the council as determined by the council executive board. District leaders mobilize resources to ensure the growth and success of Scouting units within the district’s territory. The purpose of the district is to work through chartered organizations and community groups to organize and support successful units. The end result of effective district support is more youth members receiving a better program.


Why is this change being made?

A staff reorganization is necessary due to the reduction in force that was put in place in December 2020 as a consequence of the ongoing and anticipated effects of the COVID-19 pandemic and the resulting loss in council revenue. While the change was accelerated by the pandemic, the previous model of field service needed to change regardless due to the issues surrounding the district executive position.


Why weren’t district volunteers involved in the initial planning process of this change?

As this change was precipitated by a staff reduction that had human resources implications, it simply wasn’t appropriate to include anyone other than the most senior volunteer and professional council leadership. It’s also important to keep in mind that other than staff deployment, districts are not changing.


Are district boundaries and volunteer structures changing?

No. Districts are remaining as they are, and each will have a volunteer district committee and commissioner staff as they do now.


How were the service teams decided?

Each service team was put together with the following items in mind:

– Number of units per staff member (for comparison purposes; this ranges from 37 to 38 units).

– Current and future growth potential in membership and fundraising.

– The tenure, talent and experience of our current staff members.

– Geographic location of the districts within the service team areas.


How do I know which professional of my district service team to call with questions?

Each service team will have a team leader who can facilitate answering questions. You can also ask your volunteer unit commissioner to direct you to the appropriate person. Council support staff can also provide assistance.


Due to staff reductions, who do I call at council for service questions?

Every member of the council staff can help direct you to get the answer to your question or find you the resource you need. Your service team leader or unit commissioner can also give direction on whom to contact.


Aren’t the service teams just going to become “super districts?”

At its core, Scouting is a volunteer led and professionally guided movement. Our service teams are how the organization is strategically deploying its paid field staff. It’s more important than ever that districts continue to recruit volunteers to work with the staff to accomplish the work of Scouting and ensure our units succeed. The alignment of service teams does not prevent districts and different service teams from working together on events, training or other projects.


Which professionals will attend what district meetings?

Members of your service team will rotate through the different districts’ meetings—district committee meetings, commissioner meetings and roundtables.

Questions, comments or feedback? Please email or call 484-654-9239. Thanks!